Cognitive Credit | Blog

Introducing self-service to restricted access issuers on Cognitive Credit

Written by Andrew Johnson | Apr 24, 2025 11:00:00 AM

This major enhancement to our web application allows users to streamline their access to restricted access issuers and optimize those troublesome document management workflows.

Today, we’re pleased to announce a major enhancement to our web application self-service to restricted access issuers.

Reducing friction when dealing with issuers who restrict access to their financial reports has long been a priority for many of our clients, especially those active in the US high yield 144A bond and global leveraged loan markets.

With our new workflow update, we now deliver complete credit models built specifically from each individual client’s restricted access documents - meaning every restricted access issuer data set is unique to that client. It’s all actioned via a secure, self-service process available in-app, streamlining your access and satisfying compliance teams’ security and confidentiality requirements. Our encrypted, segregated client management infrastructure means you will only ever see your firm’s restricted access data, never anyone else’s, nor will anyone else ever see your restricted access data.

Here’s everything you need to know about restricted access issuers on Cognitive Credit.

What are restricted access issuers?

Restricted access issuers refer to that subset of corporate borrowers who exclusively provide access to financial information behind password-protected investor relation sites, most commonly in the form of private data sites.

What is self-service access?

Our self-service access makes discovery of these restricted access issuers easy, enables efficient document aggregation for all restricted access documentation for your in-focus coverage, and unlocks our detailed modeling and analytics for an expanded set of issuers, bespoke to your requirements. Via our web app, you can now search and discover hundreds of restricted access names across US & European Bond and Loan markets, and gain access simply by submitting the relevant financial documents to us.

By submitting your own documents, we ensure that the model you’re receiving from us contains only the data you’re entitled to per your direct access to issuer data sites. We then use the documents you submit to build detailed credit models and analytics of the same quality and standard as our public company coverage. 

Additionally, every document you upload to our application is stored in your own personal digital library, accessible only to you and your team. There’s never any co-mingling of client documents, and the data set you access is uniquely your own. It’s fast, convenient and compliance-approved.

How it works

We streamline your restricted access issuer workflow into 3 distinct actions: Discover, Access and Manage. 

Discover

Discovering restricted access names in-app is very simple. Using the new Restricted Access toggle, you can filter issuers by your current access state using the coloured Padlock icons (more on that later). This will bring up a browsable list of every restricted access name within your coverage universe(s). 

 

 

As always, you can toggle between the different licenses included in your subscription using the button in the top navigation and, if you’re looking for a specific issuer, simply use the Search bar to locate them right away.

 

Access

When you’ve found the name you need access to, you can click through to their Documents page. If you currently don’t have access, you’ll see a red padlock icon. To gain access, you’ll need to submit the relevant earnings documents via our self-service file uploader - individually or in bulk. This uploader sends your documents directly to our analyst team who will then verify the authenticity of the document. 

 

 

Once verified, our team then processes your document via our proprietary technology to generate a fully populated model built specifically from your documents. Once complete, the model is published and you will be granted access to it in-app via the Financials tab. All click-to-source functionality for restricted access issuers will open your submitted documents, not any other version. 

Manage
Once access has been granted, you’ll never lose access to the documents you’ve submitted - but your access to the model can become outdated when new reporting is published. Every document you upload will always be available to view in your personal digital library (see below). This library is available only to you and your team members registered to your account, providing a centralized store of all your private documentation and optimization of your team’s document management workflow.

 

 

To ensure your access - and your model - remains up-to-date, you’ll need to upload the latest reporting via the app when you receive it. When your access is out of date, you will see the padlock icon on that issuer turn Yellow. To update, simply use the same upload process described above and our team will automatically update your model. Once complete, you’ll see the padlock icon turn Green.

For clarity, the infographic below shows what each of our padlock icons signifies.

 

Discover restricted access issuers in-app today

To streamline your restricted access issuer workflows and document management, simply request your demo today.

Alternatively, if you have further questions and would like to talk to our sales team, email sales@cognitivecredit.com.